Refund Policy
Refund Policy
At KKR Hydra Glow, customer satisfaction is our top priority. If you're not completely happy with your purchase, we're here to help!
🔄 Returns & Refunds Eligibility
We accept returns and issue refunds under the following conditions:
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Product must be unused, unopened, and in its original packaging.
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Return request must be made within 7 days of receiving your order.
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Proof of purchase (order number or receipt) is required.
🚫 Non-Refundable Items
We do not accept returns or offer refunds on:
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Opened or used products
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Items damaged due to misuse or negligence
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Sale or discounted items
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Gift cards
💳 Refund Process
If your return is approved:
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A refund will be issued to your original payment method within 5–7 business days.
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Shipping charges are non-refundable unless the return is due to our error (e.g., wrong item shipped).
📦 How to Return a Product
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Email us at support@kkrhydraglow.com with your order number and reason for return.
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Our support team will guide you through the return process.
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Ship the item to the provided return address (shipping costs covered by the customer unless the item was incorrect/damaged).
❗ Damaged or Incorrect Items
If your product arrived damaged or incorrect, please contact us within 48 hours of delivery with clear photos. We’ll resolve the issue promptly either by replacement or full refund.
📩 Need Help?
For any refund-related inquiries, contact us:
📧 Email: KKRHYDRAGLOW1@GMAIL.COM
📱 WhatsApp: +92 3223044449
Thank you for shopping with KKR Hydra Glow we value your trust and support! ✨